As the industry continues to grow, Affiliate, you know you need to distinguish yourself from the competition in order to meet success.
And that could simply be through embracing professionalism.
But what does this mean? Well, it could deal with the “17 Simple Habits That Make You Look More Professional,” that author Bill Murphy, Jr. shared in an article on Inc.com. Those habits include confidence, candor and humor, and Muphy explains one can adopt them to seem more professional.
Embracing professionalism, however, must also be part of the programs and customer service you offer at your Box.
For instance, CrossFit H-Town in Houston, Texas, has a 97 percent retention rate. Theo Tsekouras, the Affiliate of the business, shared that rate stems from his business’ impeccable customer service, excellent coaching and programs built from member feedback. He conducts himself and his business not just as a CrossFit gym full of skulls and crossbones, but as a profession that is a career for him and his staff.
H-Town has a full-blown weightlifting program. Its classes are capped at 14 people in order to provide the best coaching experience possible. And Tsekouras explained he continually looks for input from his members on how to service them better.
In the podcast below, find out how Tsekouras is building a professional business in Houston:
Episode 35: When You Get Kicked Out of Your Space with Ohio Strength
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